Frequently Asked Questions

Yes, signs are manufactured according to the size, text and design you approve with us.

Yes, you can send your logo file directly on WhatsApp.

Vector formats such as AI, EPS or a high-resolution PDF work best. A clear PNG can also work in many cases.

Send us what you have and our team will let you know if it is usable, or how it can be improved.

Yes, we can prepare a design based on your business name, activity and preferences.

See our Measurement Guide - generally we need the width and height in centimetres and a photo of your shopfront.

Yes, signs are made to the specific size you need.

Yes, custom shapes and 3D logo signs are possible - send us your logo and preferred size.

These are different materials we manufacture letters from, each with a different look, weight and cost; our team can recommend the best option once we know your design and budget.

Front-lit letters are illuminated from the front so the letter face glows; back-lit (halo-lit) letters are illuminated from behind, creating a glow around the letter against the wall.

This is possible for certain letter designs; tell us your preference when requesting a quote.

Illuminated letters are supplied with the lighting components appropriate to the product.

Yes, we manufacture in Istanbul and ship finished signage internationally - see our shipping page.

Ask our team when finalising your order and we will provide what is available for your specific product.

Many of our letters and signs are made for outdoor use; tell us where the sign will be installed so we can recommend a suitable material and finish.

This depends on the specific product ordered; our team will confirm exactly what is included with your quote.

Because the price depends on real specifications like size, material, lighting and quantity, which vary for every order.

Based on size, material, design complexity, quantity, destination and installation if needed - see our pricing FAQ.

3D letters have real depth and dimension, giving a more premium, tactile look than flat printed or cut letters.

This depends on the size of the letters and the desired look; our team can advise once they know your sign size.

Yes, many of our 3D letters are manufactured for outdoor shopfront use.

Yes, front-lit 3D letters are available.

Yes, back-lit (halo) 3D letters are also available.

This is possible for certain designs - tell us your preference when requesting a quote.

Materials include aluminium, stainless steel and acrylic/plexi, among others depending on the design.

Yes, we manufacture dimensional logos from your logo file.

Yes, letters are manufactured and finished ready for installation at your site.

Yes, we work from your logo or design file to manufacture the letters.

Illuminated letters are supplied with lighting components suited to the product.

Yes - see the list of countries on our shipping page.

Yes, we currently ship to several European countries - see the full list on our shipping page.

Yes, all of these are on our current shipping list - see our shipping page for details.

Yes.

Yes.

Yes.

Roughly 2 to 5 days by express air freight, or 5 to 12 days by dedicated road freight - see full details on our shipping page.

Air freight (Kavideks) is faster and suits smaller items; road freight suits larger or more fragile items such as illuminated signs.

No, shipping time only starts once the finished order is handed to the carrier - see our shipping page for more.

Based on destination, size, weight, product type, quantity and shipping method - contact us on WhatsApp for an exact quote.

With reinforced, product-specific packing designed to protect fragile and sensitive components in transit.

Yes, dedicated road freight is often used for large or bulky orders such as signage.

Yes, express air freight is available for urgent, appropriately sized orders.

Yes, the whole process can be handled remotely over WhatsApp.

It varies by product; many items take roughly 7 to 12 working days, though some are confirmed individually - check the specific product page or ask us for your item.

No, production time and shipping time are separate - see our shipping page.

Yes, it depends on the product type, complexity and quantity.

Ask our team about your specific product; this depends on our current workload and the item itself.

Production starts once specifications and, where applicable, the design are approved and payment terms are agreed.

No, production begins only after you approve the final design and specifications.

Changes after approval may affect timing and cost; discuss any change with our team as early as possible.

Changes after production has started may not be possible or may involve extra cost or time; please confirm all specifications before approval.

See our Measurement Guide for what to prepare for your specific product.

Yes, we can design a menu based on your brand and content.

Yes, we design menus to match your colours, logo and style.

We offer leather, thick cardboard, PVC-bound paper, plastic and wood menus, among the options in our catalogue.

Yes, leather menus are available in several models.

Yes.

Yes.

Many menu formats allow pages or inserts to be updated later; ask our team about the option best suited to your chosen menu type.

Ask our team when preparing your design - this depends on the menu format chosen.

Yes, menus can include multiple languages as needed.

Size, number of pages, material, quantity and finishing or binding - see our Measurement Guide.

Yes, we can handle design and printing together for a new menu.

Quantities depend on the specific menu product; ask our team for the option that fits your needs.

We manufacture indoor LED screens and LED scrolling signage - contact us with your requirements to confirm the best fit.

Screens can display images and video content; for specific digital-menu software or content-management needs, please discuss your requirements with our team so we can confirm what is possible.

This depends on your space and viewing distance; discuss your location with our team for a recommendation.

This depends on the exact screen and content setup; please confirm this with our team for your specific requirement.

Suitability depends on the specific screen product; tell us if the installation is indoor or outdoor so we can advise.

Indoor or outdoor use, screen size if known, number of screens, content type and installation location - see our Measurement Guide.

Yes.

Yes.

Yes.

Yes, including chef and barber aprons.

Yes.

Yes, embroidery is available as an alternative to printing on several clothing items.

Printing applies a design onto the fabric surface; embroidery stitches the design into the fabric, giving a more durable, textured finish, usually at a different minimum quantity and price.

Yes, colour and sizes are chosen per your order.

Yes, front and/or back placement is possible.

Yes, names can be added where relevant.

This varies by item and technique - for example, one of our polo shirt products lists a minimum of around 10 pieces for printing and 25 pieces for embroidery, with custom colours or models available from about 100 pieces; please confirm the minimum for your specific item with our team.

Yes, the most suitable technique can depend on the fabric; our team will recommend the best option for your item.

Yes, we can supply matching uniforms for staff.

We are primarily set up for business and custom card printing; for wedding-specific invitations, please contact our team directly to confirm current options for your design and quantity.

Custom, personalised card designs and cuts are part of our card printing service - send us your details to discuss.

Yes, we can print in these languages; tell us your preferred language(s) when ordering.

Gold-style foil printing is available on some of our card and sticker products; ask our team to confirm the finish for your specific design.

Please confirm this option with our team for your specific card format, as it depends on the product chosen.

Yes, we share the design for your approval before production begins.

This depends on the specific card product; please confirm with our team for your chosen format.

Yes, custom-size boxes and packaging are available.

Yes.

Yes, we can design packaging based on your brand and product.

This depends on the packaging type (cardboard, paper, plastic bags, etc.); tell us your product and we will confirm suitable materials.

Yes, we manufacture printed cardboard bags, boxes and packaging suited to different products, including these categories.

Gold-foil style printing is available on some of our products; confirm with our team for your specific packaging item.

This depends on the specific packaging product - please ask our team to confirm if this is available for your item.

This depends on the packaging product and current capability - please ask our team to confirm availability for your item.

Ask our team about a sample for your specific packaging item and quantity.

This depends on the product - for example, one of our luxury printed cardboard bag products lists a minimum of 500 pieces; please confirm the minimum for your item with our team.

Yes, colour and size are specified per your order.

Yes - see our shipping page.

Yes.

Standard business card sizes are available, along with several finishes such as laminated, thick raised-corner, and custom die-cut cards; ask our team for the full options.

Yes.

Yes, several card stocks and finishes are available.

Yes.

Yes, send us your existing file or a description of the changes needed.

Yes, this can be included in your card design.

Yes.

This depends on the specific card product; please confirm with our team.

Yes - see our shipping page.

Yes.

Yes, we can coordinate cards, brochures and related printed items together.

Yes, we can coordinate multiple products together for an opening, based on what you need.

Depending on your needs, it can include a sign, illuminated letters, a side sign, an interior logo, a menu, staff clothing, business cards, bags, printed materials and promotional items.

Yes, these can be ordered together and coordinated to match your brand identity.

Yes.

Yes, neon LED signage is one of our products.

Yes.

Yes, we design each item to match your chosen colours, logo and style.

Yes, in line with the shipping options on our shipping page for the relevant products.

Yes, over WhatsApp.

Yes.

No, the price depends on which products and quantities you choose - request a quote for your specific combination.

Yes, our team can prepare a design based on your requirements.

Vector formats such as AI, EPS, or a high-resolution PDF are best; a clear PNG can also work in many cases.

It can be a starting point, but a proper digital file usually gives a better result - send whatever you have and we will advise.

Send it to us and we will let you know whether it can be used or needs to be redrawn.

Yes, this can be done if needed.

Yes.

Yes, we design according to your brand guidelines where available.

Yes, we share the design for your approval before production starts.

Once you confirm your approval to our team in writing (message) or verbally as agreed.

Changes after approval may affect the schedule and cost; please raise any changes as early as possible.

Send us your product details on WhatsApp and we will prepare a quote.

Because it depends on the real specifications of each order - size, material, lighting, quantity and destination.

See our Measurement Guide for what to prepare for your product type.

Yes.

Yes.

Yes, for illuminated signage.

Yes.

Shipping is generally calculated separately based on destination - see our shipping page.

Yes, this is the easiest way to request one.

Yes, send us all the products you need and we will prepare a combined quote.